Contact and Support

Contact us

Please don't hesitate to contact us if you have any questions or suggestions, or any problems using Litepearl. Visalia Mobile is a small company (currently just one developer) so unfortunately we can't offer 24/7 support, but we'll do everything we can to answer your questions quickly.


For general queries, or if you have problems setting up the app, send us an email. If you're reporting a problem, please include your Brightpearl account code and the email address you're using to log in - but never send us your password.

In app

Once you've logged in to Litepearl, you can report errors from within the app. Details of the recent errors are sent with your report, which helps us troubleshoot your problem.

Click the app icon, then select About, then either Report error or Send feedback.

Quick suggestions

Use this form to send us any quick feedback or suggestions.

Suggestion form

Visalia Mobile Ltd. Registered in England and Wales no. 7704462.
Registered office address: Unit 4, Vista Place, Coy Pond Business Park, Ingworth Road, Poole, BH12 1JY